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Concrete Delivery for New Orleans, Mandeville, Covington, Slidell, Abita Springs, Pearl River, St. Tammany Parish, Hammond, Pontchatoula, Independence, Lacombe, Washington Parish, Franklinton, Bogalusa, Abita Springs, Bush, Robert, Venetian Isles, Harahan, Kenner, Metairie, Westwego, Avondale, Marrero, Algiers, Gentilly, New Orleans East, Arabi, Chalmette, Belle Chase, Michoud, St. Rose, Destrehan, Boutte, Luling, Des Allemands, Louisiana - ShortLoads
Our Concrete is Fresh and Mixed at your job site
Tips / FAQ
     
1   How do determine how much concrete to order?
    Please use our concrete calculator to determine how much concrete to order.
     
2   What type of concrete should I order?
    For residential use, like driveway and sidewalks, 3000 psi mix should be adequate. Anything else, like foundations and anything load bearing, please ask your concrete contractor or a qualified professional.
     
3   Can the Driver be tipped?
    Yes, you can tip the driver, as the driver performs the duties similar to a taxi cab driver, waiter, bell hop, and a Hibachi Grill Chef at a Japanese restaurant, except all in one. The driver can be viewed as part of the "team" that get the concrete job done. The driver has to get to your site, maneuver the truck to a close but safe location, prepare the truck to mix and also make sure the mix of the concrete is proper for the job and throughout the job. The amount of the tip is totally up to the customer as a "tip" is still a "tip".
     
4   Do I need to confirm my order?
    You must call or click on the website confirm order link to confirm your order ‘60 minutes’ before the time of delivery, on the same day of the delivery.

For example, if your delivery is scheduled for 7 am in the morning,
you must confirm this delivery before 6 am, that very same day.
This confirmation is similar to “checking in” for an airplane flight.
When our concrete truck arrives, you have 60 minutes to have the truck pour your concrete.
     
     
5   * * * When will the truck arrive at my job site? * * *
    IMPORTANT NOTE:
Due to city and highway traffic, weather, and prior customer orders delays, the actual arrival time of our truck to your site can be ONE (1) HOUR off your scheduled start time.

WHY DOES THIS HAPPEN?
Just like all the other delivery and travel industries (e.g. airlines, United, Delta, Southwest, shipping and delivery, FedEx, UPS, taxi cabs), we still can experience delays due to city and highway traffic delays, weather delays, mechanical breakdowns delays, and prior customer order delays.

Rest assured, we are still constantly trying to create new ways to improve our scheduling and on-time accuracy.
     
     
6   How long do I have the truck?
And, what is your StandBy Time policy and costs?
    When our concrete truck arrives, you have 60 minutes to have the truck pour your concrete.

After 60 minutes, a one dollar per minute ($1.00/minute) charge is accessed if you schedule it at the time you originally place your order.

If you need two trucks, you will get 60 minutes for each truck to pour your concrete.


VERY IMPORTANT NOTES:
(1) If you DO NOT schedule StandBy Time at the time of the order, and you need additional time with the truck after the first 60 minutes, the
UN-Scheduled StandBy Time is $3.00 per minute
(i.e. $180 dollars per hour).

(2) Also, if you want to schedule StandBy Time, you will need a credit card and your credit card will be charged for the amount of Scheduled StandBy Time you wish.

(3) Accordingly, please order only the amount of StandBy Time that you really need, as your credit card will be charged as we don't want customers to order standby time that they do not really intend to use, and hence, affecting our scheduling of trucks as our truck cannot afford to be idle.


STANDBY TIME SUMMARY
    $/minute     $/hour
Scheduled StandBy Time   $1.00/minute   $60.00/hour
UN-Scheduled StandBy Time   $3.00/minute   $180.00/hour


WHY DO WE have THESE DIFFERENT STAND BY CHARGES?
We are trying to be fair to those who need it. However, those who need additional standby time should let us know as it's not fair to keep those customers who are scheduled afterwards waiting because a customer ahead of them wanted the truck longer without letting us know.

And unfairly, causing all the other customers to waste their time and money just waiting.
     
7   What is your cancellation policy?
    If you place an order, and that order is the first order of the day,
typically 7am in the morning,
you must cancel by 1pm the previous day before you are accessed
a late cancellation fee of $60.00 dollars.

If you place an order, and that order is not the first order of the day,
you must cancel at least one (1) hour ahead of the scheduled order time
or a late cancellation fee of $60.00 will be charged to you.


CANCELLATION SUMMARY
    Cancellation Cut Off Time     Late Cancellation Fee
1st Scheduled
order of the day
(e.g. 7am schedule time)
  by 1pm the previous day   $60.00
2nd or later, Scheduled order of the day
(e.g. 8am or later scheduled time)
  at least one (1) before
the scheduled order time
  $60.00


WEATHER DELAYS:
If there are delays due to weather, rain, snow, etc., you still must
cancel at least one (1) hour ahead of the scheduled order time.

WHY DO YOU HAVE THIS TYPE OF CANCELLATION POLICY?
There can be many reasons a customer has to cancel. However, if a customer
at the 7am time slot or the 1st time slot of the day, it's very difficult to allow another
customer to fill that time slot since it's very early in the morning and hence there is not enough time for other customer to call and know about the new availability of a 7am
time slot.
     
8   How accurate do I have to be in the amount of concrete I order?
    While determining and calculating the amount of concrete to order
is the sole responsibility of the customer, it’s important to have accurate measurements. This is important because. “IF” for example, a measurement that is off by even one inch, could mean the difference between ordering 6 yards versus ordering 8 yards.

Height measurements can many times be very inaccurate due to an uneven, sloping, or bowl shaped surface. That is, on one side, the height, or thickness could be 4 inches and then on the opposite side, it could be 6 inches. Or, it could start at 4 inches at the edges, and then in the middle of the area it could slope downward to be 6 inches in height. Hence, the surface would be bowl shaped.

So in order to get a more accurate measurement, please try the following tips. If the surface has a slope, use an average of the two heights.
And if the surface is bowl shaped, try to fill or smooth it out, so the surface is flat.

See Measurement Q and A for more info

See Compaction Q and Q for more info
     
9   How can I save money on concrete?
    Sometimes orders are placed for concrete that are either
too little, or too much, than what is actually needed to complete the job.

If you order too little concrete, the truck may not have enough concrete to complete your job. And while another concrete truck will be sent, it might be sometime later before the additional truck will arrive at your site as this would be an unscheduled delivery. Trucks do not always come to your site with extra concrete as it can depend upon the previous deliveries that the truck has made that same day.

Nevertheless, if you order too much concrete, there are at least two very different cost considerations you should account for and remember.
One, you will have to have pay the driver the full amount ordered before pouring and then, only after the pour, you will receive any refund if the pour is less than originally paid. Or, if you are using a credit card, a hold on your credit card will be placed for the full amount ordered before pouring starts. The second cost consideration you should account for is if you order too much concrete, you have to remember that you only have 60 minutes with the truck to pour the amount ordered. Hence, you have to have enough manpower, or physical labor, to complete your job within the 60 minutes that you are allotted for each truck that comes to your site.

If you are over 60 minutes, you will be charged an extra one dollar per minute over the 60 minutes you are given for each truck that comes out to your job site. In other words, you must consider the amount of manpower, or physical labor, needed to complete your job within the 60 minutes you are allotted for each truck that comes to your job site. For example,
if the concrete is needed for a new patio that is to be constructed at the back of the house, you will require enough manpower to wheel barrel, or move, the concrete poured from our truck, that is parked at the street in front of the house, to the new patio at the back of the house within the 60 minutes allotted for each truck you need.

However, if you are doing an average residential driveway, concrete can generally be poured from the truck with less need for the additional manpower to wheel barrel or move the concrete in locations the truck cannot directly pour to.

Note: While your job might be completed faster if the truck were as close as possible to the final location of the concrete, the drivers of our trucks are NOT allowed to drive the truck over unstable surfaces or unsafe roads as the weight of a loaded concrete truck is very, very, heavy. To say this in a different way, a residential car driveway or sidewalk  cannot safely support the weight of a loaded concrete truck like a typical city street or highway can.

So, in summary, if you order too little concrete, you may have wait until another truck becomes available. Yet, on the other hand, if you order too much concrete, you might have to pay for extra manpower that might not be needed. So please spend the extra time and use the tips previously mentioned to get accurate physical measurements that also account for bowl shaped, uneven and sloped surfaces as opposed to “guessing”, “estimating” or “eye balling” what might be needed.
     
10   How do I calculate how much concrete I need?
    Please use one of our concrete calculators.
     
11   How do I calculate how much cement I need?
    NOTE: Cement is NOT the same as Concrete.

Cement is the gray powder part.
Concrete is the combination of cement + rock + sand + water

Please use one of our concrete calculators if concrete is that want you wanted.
     
12   What are mobile concrete mixers?
   

Our volumetric concrete trucks are mobile mixers.
One of the features of our moble mixers is that you can
pay by the yard or half yard.

For more info on the difference between
our concrete mixers trucks and the typical barrel concrete trucks,
click here.

     
13   How many bag of cement (ready-mix) make one (1) yard of concrete?
   

There are typically three (3) sizes of cement bags.
   (a.) forty (40#) pound cement bag.
   (b.) sixty (60#) pound cement bag.
   (c.) eighty (80#) pound cement bag.


FORTY POUND BAGS
For a forty (40#) pound cement (ready-mix) bag,
it takes approximately ninety (90) bags of cement to make one (1) yard of concrete.

SIXTY POUND BAGS
For a sixty (60#) pound cement (ready-mix) bag,
it takes approximately sixty (60) bags of cement to make one (1) yard of concrete.

EIGHTY POUND BAGS
For a eighty (80#) pound cement (ready-mix) bag,
it takes approximately forty-five (45) bags of cement to make one (1) yard of concrete.

     
     
     
     
 
Last Updated Sunday, August 15, 2010 9:46 AM
Volumetric Concrete Mixer Truck